Reservations

Reservation financials panel

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The FINANCIALS panel on the reservation detail drawer breaks out the money: gross revenue, channel fees, discounts, owner share, cleaning fee, city tax.

Reservations list

What's on the panel

Row What
Gross revenue Total amount the guest paid (or owes)
Channel fee Booking.com / Airbnb commission (when applicable)
Booking discount Promotion discount applied by the platform — e.g. "Promotion Discount -€54.40"
Net revenue Gross minus channel fee minus discount
Cleaning fee Per-stay cleaning charge
City tax Per-night per-guest
Owner share Configured % × Net (per per-property management fee)
Platform share Net minus Owner share

Booking discount

Promotion discounts, smart-pricing discounts, and member discounts from the channel are stored and rendered — the gap between Gross and Net is always itemised, never an unexplained "missing money" difference.

the discount row renders with the same line item the platform sent (e.g. "Promotion Discount -€54.40"). If the row is missing, the discount isn't material on this reservation.

Guest breakdown

Below FINANCIALS, the RESERVATION panel shows the guest composition:

Field What
Adults Number of adults (from rawJson.guests.adult_count)
Children Number of children (child_count)
Infants Number of infants (infant_count)
Pets Number of pets (pet_count)

The breakdown renders inline — adults and children are shown separately, not just a total guest count.

This matters because:

  • Cleaner can prep the right bed configuration (crib for infant, bunk for kids).
  • Welcome message can address "your family" appropriately.
  • City tax computes against adult count (not infants).

Guest book buttons

The reservation panel now has Open Guest Book + Regenerate Guest Book buttons.

  • Open Guest Book — opens the guest's personalized landing page in a new tab.
  • Regenerate Guest Book — rebuilds the page if operator edits property content + wants the guest's link to reflect.
Source: the luxury.host operator manual.