Configurable blocking threshold
The outbound validator emits findings with severity levels (info / minor / major / critical). The blocking threshold decides which severities actually block a send vs which just log a finding and let the send go through.
Configurable per-binding + per-template.
The three threshold levels
| Threshold | Blocks on | Use when |
|---|---|---|
| block-all | Any finding (info+) | Strictest. Use for high-risk templates (legal-related sends, payment confirmations). |
| major+critical (default) | major + critical only |
Balanced. Default for most templates. |
| critical-only | critical only |
Loosest. Use for high-volume low-stakes templates (Thank-you message, generic FAQ replies). |
Per-validator-binding default
Each validator binding (e.g. parking_info_relevance, language_match, factual_accuracy) carries a default threshold set tenant-wide.
Edit defaults in AI Cockpit → Validators → click the binding → Default threshold.
Per-template override
A specific task template can override the binding's default. In the Task Templates editor → Validator behavior:
- Inherit binding default (most templates).
- Override → pick a different threshold for THIS template only.
Useful when one template (say, Welcome message) needs critical-only because too many major-rated findings are false positives on welcome-message content.
Per-severity confidence threshold
Each validator finding also carries a confidence score (0-1). The binding's confidence threshold decides when a finding is even reported:
- Default 0.6 — only findings with confidence > 0.6 surface.
- Lower to 0.4 → more findings surface (more false positives, more sensitive).
- Raise to 0.8 → fewer findings (only high-confidence problems block).
Configurable per-validator. The threshold AND severity combine: a major finding with confidence 0.5 doesn't block under default settings (below 0.6 threshold).
Findings classified as non-issue
Some findings are explicitly non-issue — the validator says "I noticed X but X is fine", or returns a truncated finding. These do not count toward the verdict; only actionable findings produce a block.
Disabling a binding entirely
Operator can pause a validator binding from the UI: AI Cockpit → Validators → PAUSE. The binding stops running until resumed.
Pausing a platform-shared validator creates a per-tenant override — the platform default is suppressed for your tenant only; other tenants are unaffected. DELETE and EDIT work the same way.